AUSTIN, Texas — Green Mountain Energy Company, the nation’s leading provider of cleaner electricity and
carbon offset solutions, announced today that it is now offering a new summer bill payment assistance program for
its low-income residential electricity customers in Texas.
Green Mountain will offer extended deferred payment arrangements to help low-income residential customers pay
electricity charges coming due in the month of September. Qualified customers can participate in this program by
contacting Green Mountain and agreeing to make an initial payment of $100 or to pay their current bill, whichever
is the lesser amount, for any charges coming due in September. Any remaining amount will be payable over a fourmonth
deferred payment plan beginning October 1, 2008.
To qualify for the assistance, the customer must be a current recipient of the state’s LITE-UP Texas discount
program which provides a 20 percent discount on electricity bills through September 30, 2008 for low income
residential electricity customers that live in areas that participate in retail electric competition. Customers can begin
enrolling in the program by calling Green Mountain at 1-866-785-4668 and requesting the low-income deferred
payment program.
Additionally, Green Mountain customer care representatives year round can provide customers who need bill
payment assistance with information about Comprehensive Energy Assistance Program (CEAP) agencies and other
bill assistance agencies in their area that may be able to help customers pay their bills.
Green Mountain was the first retail electric provider in Texas to offer renewable energy when electricity
competition began in 2001. The company has been serving Texas residential and business customers for seven
years with electricity products that are significantly cleaner than typical system power in Texas.
About Green Mountain Energy Company
Green Mountain, the nation’s leading provider of cleaner energy and carbon offset solutions, was founded in 1997
“to change the way power is made.” The company is the longest serving green power marketer in the U.S. and was
ranked the highest in residential customer satisfaction with retail electric service in Texas by J.D. Power and
Associates. Green Mountain offers consumers and businesses the choice of cleaner electricity products from
renewable sources such as wind and water and carbon offset products through its BeGreen division
(www.begreennow.com). Green Mountain customers have collectively helped avoid over 4.1 million tons of C02
emissions. For more information, visit www.greenmountain.com.
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Green Mountain Energy Company received the highest numerical score among residential electric service providers in Texas in the
proprietary J.D. Power and Associates 2008 Texas Residential Retail Electric Service Satisfaction StudySM. Study based on responses from
2,572 consumers measuring 8 providers and measures opinions of consumers with their electric service provider. Proprietary study results are
based on experiences and perceptions of consumers surveyed in June 2008. Your experiences may vary. Visit jdpower.com